We're testing out a new, commonly requested feature: the ability to swap for store credit. Swapping for credit will give you store credits equal to one month of your term cost (which varies depending on your membership type) that can be put towards a
Subscription Cancelations. All subscriptions automatically renew. You can cancel your subscription at any time through your account page or by contacting us at [email protected]. Canceling mid-term will keep your account active until the term ha
Store credits can be used towards any order that you place in the store. Credits can only be applied after they've been applied to your account. To view your store credit balance, log into your account. The balance will be viewable near the top right
On November 19th, 2019, we rolled out a new tech platform, with a lot of cool upgrades. With this however, you will need to create a new password before you are able to make a purchase, or any account changes. Don't worry, this is a painless process.
Ready to get more records? Reactivating your membership is easy. Simply log-in to your account and if you’re not automatically taken there, just head to your membership page. On this page, you can view this month’s records and click the button to ‘Re
To change billing, payment options and shipping information, first log in to the member platform and click on "Profile Settings.". You can then edit your Credit Card information by clicking "Edit Card." If you wish to update your payment method to Pa